Mond Rewards
We reward loyalty
Mond Rewards
We love our customers.
For our growing number of loyal customers, we decided to create our industry leading reward program called Mond Rewards.
For every order you make, you earn between 5-15% cashback of the total order. This will be converted to points, and added directly into your Mond Rewards account which can be used as discount towards your next order. The cashback % is determined by your Rewards level. Read more about them below.
Earn points from your first purchase
You start earning points from your very first order!
The more you spend, the more points you earn. Our program is a “lifetime” program meaning that your rewards status will never be reset.
We understand that some customers use their custom garments on a daily basis, while others only use them for special occasions and hence, might not need to shop with us on a regular basis.
So basically, we determine and calculate your Mond Rewards level, based on your lifetime spend with us:
Blue level: New customers – Earn 5% cashback
Bronze level: 20.000+ DKK – Earn 7% cashback
Silver level: 40.000+ DKK – Earn 9% cashback
Gold level: 60.000+ DKK – Earn 11% cashback
Black level: 100.000+ DKK – Earn 15% cashback
Besides earning cashback, we also send out special promotions, invites to events, ambassador progras and more, to our top Mond Rewards customers.
The fine print
Mond Rewards is a loyalty program where you are rewarded for your purchases with us.
The program works like this. You earn points based on your Rewards level, on all orders made through your account. You can purchase online as-well as in any of our stores.
As a new customer, you will earn 5% of your purchase as Reward points that can be used as discount towards your next purchase.
The Reward program is divided into 5 levels, and you will automatically gain new levels when your total lifetime spent with us reached 20.000 DKK, 40.000 DKK, 60.000 DKK as well as 100.000 DKK.
- Mond of Copenhagen reserves the right to change the valid terms of the loyalty program without further notice.
- The earned Rewards points are personal, and cannot be forwarded, sold or transferred to any other account then the one they were originally earned through.
- You earn Rewards points for all purchases, but the earned points can only be redeemed on our custom tailoring products.
- The points cannot be redeemed towards accessories such as ties, socks etc.
- The points cannot be combined with other discounts unless otherwise stated.
- You will be assigned points based on your Reward level at the time of purchase. If your current order will qualify you for the next level, this will only count from your next order and onwards.
- Points will be valid and appear on your account fourteen (14) days after your order was placed.
- Points will be cancelled or adjusted accordingly when an order is either fully or partly refunded.